To connect properties in a shared driveway or private road to our fibre network, we have to do some build work in areas that are shared by multiple residents. We need to notify your neighbours of this planned work and, in some instances, we may need them to give consent before getting started.


Agree your install plan

When the work in your driveway is complete, we can connect you. For this part, our standard ABC fibre installation process is followed.

Build your fibre

We build the fibre from the driveway to a small box on the outside of your house called an external termination point. You don’t need to be home but we’ll need to be able to reach you by phone.

Connect you

We then connect the fibre to another small box called the optical network terminal (or ONT) inside your house. You will need to be home for this visit as we’ll be working inside.

Install process for ROWs

Check out this video to learn more about the installation process for ROWs.