To connect properties in a shared driveway or private road to our fibre network, we have to do some build work in areas that are shared by multiple residents. We need to notify your neighbours of this planned work and, in some instances, we may need them to give consent before getting started.
Agree your install plan
When the work in your driveway is complete, we can connect you. For this part, our standard ABC fibre installation process is followed.
Build your fibre
We build the fibre from the driveway to a small box on the outside of your house called an external termination point. You don’t need to be home but we’ll need to be able to reach you by phone.
We then connect the fibre to another small box called the optical network terminal (or ONT) inside your house. You will need to be home for this visit as we’ll be working inside.